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FAQ
Frequently asked questions
Are press ons safe for my natural nails?
Absolutely! They won’t damage your natural nails, especially when applied and removed correctly.
Am I limited from washing, swimming and performing other water-related activities with these nails?
Not at all, you can still wash dishes, swim, and go about your daily activities while wearing them. However, for the best longevity, we recommend limiting these activities or keeping them brief.
How long will the nails last?
Wear and tear varies for each person, but with proper care and maintenance, the nails can last between 7 to 14 days.
Are the nails reusable?
This depends on your chosen application method. Using nail tabs allows for greater reusability (Recommended). If you use glue, we recommend lightly filing the inside of the press-on nails to restore a smooth surface. After that, use a cotton swab with nail polish remover to clean off any excess residue before reapplying.
After my order is placed, how long will it take to deliver?
For ready stock, please allow 1–3 days from the date of order. For custom-made sets, please allow 7–14 days from the date of order.
What is the best way to remove the nails?
You can soak your nails in warm water for 10–15 minutes, or apply olive/baby oil around the edges to help loosen them. Then gently use a cuticle pusher to lift them off. We do not recommend pulling them off, as this may cause damage to your natural nails.
What is the return policy?
Due to the nature of our products, we cannot accept returns and all sales are final.
If you receive a faulty item or notice anything we may have missed, please feel free to reach out, we’re here to help. Just drop us a message at hello@othermoodartistry.com within 7 days of receiving your order, and our team will take a close look.
Can I request a design not listed on the site?
Yes, for custom nails, please WhatsApp me directly at (65) 9099 0801 with your design inspiration. I’ll get back to you with a quote and let you know if it’s feasible.
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